We may amend this Privacy Notice from time to time. We will notify you of any changes by posting the amended Privacy Notice on the Site. Please review the Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on the Site.
TicTuk is the data controller of your personal information, and TicTuk is responsible for, and controls, the processing of your personal information. If you wish to contact us, you can find our contact details at the end of this Privacy Notice.
The reasons for using your personal information may differ, depending on the purpose of the collection. Regularly, we use your personal information for the following purposes and on the following legal grounds: For performance of our contractual services. We use your personal information to provide you with the Services. We may use this information to communicate with you, such as to send you email messages, and to follow up with you to offer information about our Services and your Account. We may also send you Services-related emails or messages (e.g., account verification, order summaries, change or updates to features of the Service, technical and security notices). If justified by our legitimate interests. The usage of your personal information may also be necessary for our own business interests. For example, we may use some of your personal information to evaluate and review our business performance, create financial statements, improve the Services or to identify potential cyber security threats. If necessary we may also use your personal information to pursue or defend ourselves against legal claims. If you provide your consent. In certain circumstances, we may ask you to grant us separate consent to use your personal information. You are free to deny your consent and the denial will have no negative consequences for you. You are free to withdraw your consent at any time, after granted, with effect going forward. If you have granted us consent to use your personal information, we will use it only for the purposes specified in the consent form. This also includes our marketing campaigns. If you sign up to our email newsletter, when providing us with your email address to allow us to use this email address for email marketing or when providing us with your Facebook messenger account, we will use your personal information in our email marketing campaigns or in our Facebook marketing campaigns, respectively. You may unsubscribe from our email newsletters or from our Facebook marketing campaigns at any time by following the link to unsubscribe at the bottom of our marketing emails or on the Facebook marketing campaigns. You may also contact us at the contact details provided at the end of this Privacy Notice to request that we remove you from any of our marketing campaigns. To comply with legal obligations. We are obligated to retain certain information because of legal requirements, for example, tax or commercial laws. We will only use your personal information for the purposes for which we have collected them. We will not use your personal information for other purposes. We do not use your personal information for automated individual decision-making.
We may share your personal information with the following third parties: Service providers and advisors. Third party vendors and other service providers that perform services for us or on our behalf, which may include marketing campaign services, providing mailing or email services, tax and accounting services, IT services, product fulfilment, payment processing, data enhancement services, fraud prevention, web hosting, or providing analytics services; These third parties include: Amazon Web Services, Stripe, Facebook, TaxJar, Wix, Nexmo etc. Any such service providers will by appropriate data processing agreements be bound to only process the data on TicTuk's behalf and under its instructions. Other Services' Users. Third party users of our Services with whom you interact through your own use of the Services, such as Merchants and Customers, as the case may be. Please note that this Privacy Notice does not describe the practices of other users of our Services, when providing them with personal information and we encourage you to ask such users about their privacy practices. Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with, or during the negotiation of, any merger, sale of TicTuk's shares or assets, financing, reorganization, change of control or acquisition of all or a portion of TicTuk's business, or in the event of a bankruptcy or similar proceedings. Law enforcement, regulators and other parties for legal reasons. Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our legal claims or to protect the security or integrity of the Services; and/or (c) to exercise or protect the rights, property, or personal safety of TicTuk, our users, or others.
We will store personal information for as long as necessary to fulfil the purposes for which we collect the personal information, in accordance with our legal obligations and legitimate business interests. In general, information obtained in the course of providing our Services will be blocked from general access within a few days and deleted latest within 18 months after the end of us providing you Services, unless an earlier deletion is requested or has been agreed upon, or statutory retention requirements require a longer retention or we need to retain such data for our legitimate interests, for example, the defense against IT security threats.
We implement a variety of security measures to maintain the safety of your personal information. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We may collect analytics data or use third-party analytics tools, such as but not limited to Yandex Metrica, Google Tag Manager, Fullstory, Appcues and Intercom, to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users.
You have the following rights in respect to your personal information that we hold: Right of access. You have the right to obtain access to your personal information. Right to rectification. You have the right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete. Right to erasure. You have the right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed. Right to restriction. You have the right to obtain restriction of the processing undertaken by us of your personal information in certain circumstances, such as, where the accuracy of the personal information is contested by you, for a period of time enabling us to verify the accuracy of that personal information. Right to portability. You have the right to request that we transfer personal information collected about you to another organization under certain conditions. Right to object. You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. You can object to marketing activities for any reason whatsoever. If you wish to exercise one of these rights, please contact us using the contact details below. In addition, as a EU resident, you have the right to lodge a complaint with your local data protection authority.
The Site and Services are not targeted or directed at children under the age of 18. If you are under 18, you may use the Site only with the involvement of a parent or guardian. We do not knowingly collect or store any personal information from children under the age of 13 without the consent of the child's parent or guardian. If we discover that a child under the age of 13 has provided us with personal information, we will delete such information from our servers immediately.
If you have any questions or concerns regarding this Privacy Notice, or if you want to exercise your rights, please send an email firstname.lastname@example.org or write to us at TicTuk Technologies Ltd., 25 Alexander Penn, Tel Aviv Israel.
Last updated: July, 2019